Key Account Manager

As a Key Account Manager, you have a strong impact on AME’s customer satisfaction level, the contribution to our company's commercial success and the ability to realize future growth. You are in charge of successfully managing the relations with our key accounts and further developing these accounts.

Your tasks

Managing, developing and maintaining our (key) accounts is at the base of your daily operations. Your customer portfolio is a combination of one major customer (high revenue, high complexity), about three relatively bigger customers (high revenue, less complexity) and several smaller upcoming customers. Across these companies, you manage the different relevant DMU’s, ranging from purchasing to C-level executives.

These existing customers all have active running business with AME. In most cases, this entails active manufacturing projects. You are in close touch with your contacts about possible lifecycle management, upgrades or different versions of current projects. Identifying new business, focusing on your existing customer portfolio is a second nature for you.

Currently, creating alignment on tactical and strategical expectations between customers and AME is ongoing daily business for our sales team. Managing these expectations will therefor be a major part of your day. As we are a compact sales team (Key Account Managers, Business Development managers and Sales Coordinators), you rely on yourself to get things done.

Summarizing, you are responsible for:

• Managing an existing portfolio of international business-to-business key accounts;
• Building and maintaining long-term relationships with them; you are the first point of contact and/or escalation;
• Identifying new business opportunities, focusing on the existing customer portfolio;
• Managing and negotiating about offers and contracts;
• Bringing the right internal and external stakeholders together to ensure successful offer and customer business management;
• A successful transfer of a new project from sales to project management;
• Attending and representing AME at events, fairs, conferences and seminars.

Who are you

The ideal profile is a combination of personality and background. To start with personality, sales and networking come naturally for you. Your communications style is inquisitive and mature, always looking for possibilities to cooperate. You have well-developed empathy skills: the ability to assess customer demands and translate them into suitable solutions.

Looking at background, we see the optimal profile as such:

• Bachelors’ (or Masters’) degree in a commercial, business or technical field
• Several years of commercial experience, preferably in (technical) manufacturing industry
• Technical background would help you tremendously, either in education or experience
• Fluent in Dutch and English languages, German would be a plus
• Based in Eindhoven region

Who are we

AME is a strongly growing organization specialized in developing and manufacturing innovative, sustainable and high-quality electronic products. Driven by technology, we strive for the best solution, combining our knowledge in electronics, mechanics and software development. Every day, our people work together on amazing new developments in the area of Internet of Things, Power Conversion and Sensing & Actuating. We differentiate by a high degree of automation, vertical integration and our excellent data management systems. At AME, people have the unique opportunity to work with a broad range of high-quality technological products that find their application in many different market segments.

Why join AME?

• An inspiring, open, direct, hands-on, flexible and entrepreneurial working culture;
• An ambitious organization, driven by technology and focused on delivering tomorrow’s electronic products, from idea to realization;
• Be part of a strongly growing and profitable high-tech company;
• An organization full of young and talented people from all over the world;
• Modern and well-equipped facilities;
• Flat organizational structure; short communication lines;
• Professional BI tools and data management systems;
• Lots of opportunities for personal and professional growth;
• High level of flexibility with respect to working hours;

Company phone (including private usage).